Tuesday, March 28, 2023

NEW INC. MAGAZINE COLUMN BY HOWARD TULLMAN

  

Should You Police "Free Speech" in Your Business?

Entrepreneurs shouldn't duplicate the mistakes that universities are making in allowing extremists to poison civilized discourse. We need to exchange ideas, which means listening, not trying to shut down opposing views. 

BY HOWARD TULLMAN, GENERAL MANAGING PARTNER, G2T3V AND CHICAGO HIGH TECH INVESTORS@TULLMAN


When I was in law school, one of the most instructive and important annual events was the multi-week Moot Court competition. Senior litigators from the finest law firms in Chicago, along with well-respected judges from the state and federal courts, were invited as guests to preside over mock trials. The best law students acted as “attorneys” for the parties on both sides of a hypothetical case, which typically raised important issues and contemporary legal concerns.

 This was a chance for schools and the students to demonstrate their smarts and skills to their peers and, most importantly, to future employers. In some instances, the “judges” in these proceedings might be arguing or considering similar actual cases in real world courtrooms. An especially persuasive presentation by a student team might eventually influence the outcome of current and future cases. Everyone involved in these sessions understood their importance and gravity and participated in a respectful and professional manner.

 But I’m not sure that any of those guests who happily volunteered their time and wisdom will be looking forward to their next invite or bother to stop by their alma mater any time soon. At businesses, school boards, colleges and law schools across the country, seriousness and professionalism are the last things we witness when speakers are invited to address various audiences. Whether it’s a luncheon lecture at a business or a law school speech at Stanford or Yale, these once friendly and informative forums have been fully sucked into the culture wars. They have become theatres of the absurd, where the prime directive seems to be mocking and attempting to shame and humiliate the invited presenters. At Stanford, even the moronic DEI associate dean took part in the beating.

What’s happening in the academic world is moving quickly and inexorably into the business world and will soon poison those environments, so that employee meetings, forums, and other gathering will also become platforms for the same activists and actors to a much greater extent than they have been in the past. New criteria, gates, and lenses will need to be applied to determine whether any proposed activities on company premises meet all sorts of new and emerging criteria - including those invented and promoted on the fly, like introducing all events with apologies for stealing the land upon which the participants are standing.  None of this nuttiness is good news for any business and especially one with new, young employees emerging from the insane asylums that pass for colleges and universities these days.

 Any pretense that these kinds of events offer community instruction or education is delusional. The whole process has become a game for trolls and idiots looking for attention and strokes from other idiots. They want to be heard, but they never listen. One group invites the most provocative and extreme speakers they can find (often proposed and supported by outside groups with their own agendas) to prime the pump and trigger their fellow students or employees; the other side then attempts to block, cancel, or disrupt whatever forum the speaker is scheduled to attend. If the event goes forward, the audience will typically be composed of equal parts of interested, legitimate attendees along with aggressive agitators and other bad actors who seek only to interrupt and interfere.

Typically, the clueless or unsuspecting employers or administrators involved dispatch some hapless representatives who usually sit passively by and watch the fireworks unfold. In the worst cases, like the recent fiasco at Stanford Law School, hypocritical and self-promoting DEI representatives of the university itself jumped into the broken process and made complete fools of themselves. None of these obnoxious advocates seem to realize that shouting a lie doesn’t make it true. They’d do the whole world a solid to simply sit down, shut up, and remain on the sidelines while the circus proceeds. Gravely and confusingly intoning “is the juice worth the squeeze?” adds less than nothing to the conversation.

I tried a while ago to suggest that it might be possible to draw some clear-cut lines between what kinds of topics and matters were appropriate for discussions at work or at school and which belonged elsewhere.  I knew that this wasn’t going to be an easy task, but since it was clearly a very slippery slope, I was trying to at least offer some kind of fair warning that, once you opened the door,  there would be no stopping the deluge of drama, debate, and disinformation and the accompanying disruptions to your ongoing operations.  If your people and their energies are constantly being consumed by minor concerns, trivial slights and offenses, and other pretend problems, they’re never going to get anything great or important done.  

 I also thought that providing all of the concerned parties with the best available and validated information sources might improve the content and quality of the conversations. But it wasn’t so much a lack of access to information (even if so much of it is crap these days) that accounted for the rampant bad behavior we’re seeing all around us; it was a much more conscious and intentional desire of the players to act out, to interrupt, and to interfere with day-to-day operations of the targeted organizations. All in the corrupted name of free speech.

 Any patchwork plan by weak leaders to simply stand back, promulgate some mealy-mouthed policies and “free speech” proclamations, and then turn the proceedings over to their employees, students and various internal and external organizations was doomed to fail miserably and to actually add fuel to the ongoing fires. The people pushing these performative productions know no limits and no amount of bending over backwards to accommodate them is going to succeed in doing any sustainable good because the goalposts are always moving. No enterprise of any kind can be all things to all people and eventually the attempts to placate the impossible demands of the extremists will only serve to encourage them and embarrass and aggravate your own people.

 I understand that in these types of emotionally charged discussions there are no right and simple answers, basically because in most cases there’s no longer an agreed-upon factual foundation for any kind of reasonable dialogue. Even if you assume that the parties are acting in good faith rather than just stirring the pot, there’s no placating these people.

 Worse yet are the attempts we’re now seeing at various institutions to try to buy off the bitter little babies by  assisting them in “counterprogramming,”  whatever that means, so they can offer their own events. Aiding and abetting students or employees on the “other” side in their efforts to bring their own speakers to the fray is - if anything - a futile and textbook example of two wrongs never making a right. When you choose the lesser of two evils, it’s still an evil. The fairly obvious conclusion that maybe these aren’t the right times and places for these kinds of conversations seems to escape everyone involved.

For businesses, this means senior management, not the HR department or the DEI dullards, needs to step in and put a stake in the ground.  You can still stand for certain things without having to stand for everything that anyone cares to do on your premises and in your name. If you don’t draw the red lines early, clearly, and often as to what’s appropriate within your business --whatever kind of business it is-- then there’s no end to the problems you’re inviting. And, subsequently, no end to the damage that could be caused to your organization, to the morale of your people, and to your own reputation.

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