Tuesday, January 06, 2026

NEW INC. MAGAZINE COLUMN FROM HOWARD TULLMAN

 

AI Is Coming for This Age-Old Industry

Many business leaders don’t yet appreciate the speed at which AI is progressing—and how rapidly it’s moving both downstream and upstream in the labor task stack.

EXPERT OPINION BY HOWARD TULLMAN, GENERAL MANAGING PARTNER, G2T3V AND CHICAGO HIGH TECH INVESTORS @HOWARDTULLMAN1

Jan 5, 2026

 

I spoke recently at an annual meeting for owners and managers of large commercial construction firms and, of course, a great deal of the conversation was about the impacts of automation, robotics and AI on their industry. I came away from the meeting and the many side conversations with one overwhelming impression—these folks think that their industry will be one of the very last to be adversely impacted by AI because, as one guy put it, “software can’t swing a sledgehammer.” The necessity for large quantities of manual labor in all of their projects would be their salvation for the foreseeable future.

They had all seen charts projecting the relative degrees of exposure that various industries had to new technologies, and typically construction was at or near the bottom of the lists. They admitted that every few months they were seeing new tools, equipment, and computer-driven machines being introduced which augmented the abilities of their workers and took over certain manual functions, but they didn’t envision a time any time soon when those folks would actually be entirely replaced. Watching a mobile robot with an extendable arm equipped with a nail gun handle an entire ceiling of precise installations instead of some poor guy with a ladder, bursitis and a sore shoulder trying to do the same overhead job, but taking five times as long, tells you everything you need to know about where we’re ultimately headed.

My audience members were actually far more concerned about the fact that—in order to keep up with the growing national demand—and given the fact that their workforce was rapidly aging out, the construction industry will need more than 500,000 additional workers each year. I’ve repeatedly stressed the need for massive increases in vocational training starting in high school and, in many cases, entirely in lieu of an expensive, debt-infused and time-consuming traditional four-year college education.

It’s possible that the industry leaders are finally waking up to the fact that they can’t simply leave this issue up to the educators or frankly the government if they want something substantial and timely to be done about the labor shortages. Education is a business that’s too important and too valuable to be left in the hands of educators. Of course, because almost everything Trump does largely screws his own supporters, thousands of skilled “foreign” workers are being seized, arrested, deported or simply scared off these very job sites across the country by the masked ICE clowns, so the current labor shortages are getting worse every day.

I think the unfortunate aspect of this situation is that the target industries and operators don’t yet appreciate the speed at which the level of AI understanding and intelligence is progressing and how rapidly it’s moving both downstream and upstream in the labor task stack. I have some particular expertise and experience in this process because I watched a very similar progression in the auto insurance industry starting decades ago where computer-created estimates quickly replaced the manual work product of thousands of experienced adjusters.

The computers knew in minutes the work typically required for a given repair, the parts needed, the time required to perform the operations, and, of course, exactly what the total costs of the entire claim should be. If the damage was severe and the car was a total loss, the computers could calculate and make a settlement offer instantly. Veteran adjusters with years and years of field work were reduced to glorified picture takers of the wrecked vehicles involved. With the advent of the cell phone and the ability of computers to now read and interpret images, the claimants and insured themselves can submit photos and save everyone the time and costs of having adjusters travel to physically inspect the cars. When you add to this situation, the cumulative experience which all the computers and AI systems now have of thousands of prior wrecks and repairs based on similar, if not identical, vehicles, it’s possible for the systems to generate claim settlement offers on the fly and thereby save all of the parties weeks of costs and delays in resolving accident and theft claims.   

As I watch the costing processes on construction sites these days, the job cost “estimators” whose expertise is doing take-offs and other calculations to arrive at multi-million dollar cost estimates for entire construction projects, it’s clear that their days are also numbered, and the precision guesswork that they do will quite rapidly be supplemented and eventually entirely replaced by AI systems. This is another situation where their considerable and hard-earned knowledge and abilities will quickly be devalued in two respects: first, the nature of the work that they are charged with estimating will be quickly and radically changed; and second, the AI systems will have better and more immediate access to all of the costs of the components, materials, labor, etc. in real time as compared to the old-time estimators’ seat-of-the-pants guesses.

Here again, a simple example is the programmable robotic painting machine which can now tape and paint an entire room in a fraction of the prior time required with sufficient directions from the construction plans to move around doors, windows and other openings and precisely apply the exact amount of paint required. While an old-time estimator might know what time it took Joe, the painter, and his assistant to get the room done, the AI system already knows what it will cost for the robots to paint the entire building and how long it will take. This isn’t science fiction or some distant future vision; this is what’s happening on the ground every day right now. And finally, it takes one or two guys to watch the robots rather than a dozen guys to paint the place.

As the farmer said to his horse: “You won’t lose your job to a tractor, but to a horse who learns to drive a tractor.”



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