Showing posts with label MIKE SHANNON. Show all posts
Showing posts with label MIKE SHANNON. Show all posts

Thursday, July 31, 2025

SWEATY EQUITY LAUNCH


 

Today's gratitude goes to this guy, Howard Tullman. AKA "The Wizard" of Chicago Tech.

Howard generously took us under his wing as a team of 23-year-old founders trying to find our way. He got in the trenches with us (you'll see him in action alongside Mark Cuban if you read the chapter called "Cage Match of the Giants") and never pulled any punches.

It's no secret that Howard Tullman is tough, and you'll see that come through in the stories of the book. As such, being around Tullman toughened me up in a variety of necessary ways, showed me an example of a champion at the intersection of Art & Business, and he was instrumental in helping us crack into the arena of entrepreneurship back at 1871.

As an early reader of Sweaty Equity: A Ball Boy, A Billionaire, and the Bonkers Startup Tale You've Never Heard, Howard dove in cover to cover and gave me some of the most detailed, thoughtful notes I'd received in the process of writing.

Now, it's an honor to receive The Wizard's testimonial as a reader. Thanks for this, and for everything, Howard!

-----
From HAT:

“There’s no shortage of startup stories out there, but very few add actual value in return for the investment of your time. Mike Shannon’s Sweaty Equity, a personal recollection of a rough, but ultimately rewarding journey, doesn’t try to glorify the gauntlet, gild the lily, or please all the participants — it digs into the actual mess, the missed turns, the crucial pivots, and the moments that mattered most to him and to his team. This is a straightforward study of how you assemble a team, hold it together during the toughest of times, and come to understand that you only really become a team when you learn to trust and rely on each other. And it reminds us all that you never know who's going to bring you your future."




Thursday, May 08, 2014

After 8 million watched them on Shark Tank, Packback is becoming a household name

After 8 million watched them on Shark Tank, Packback is becoming a household name

 
  • 581 VIEWS
  •  
  • 0 COMMENTS
File 36350
eTextbook rental marketplace Packback received more than just a bump in popularity in the weeks after being featured on entrepreneurship reality show “Shark Tank" in March. It was more like a post-Shark Tank avalanche.
The Packback team members had to pull 15-hour workdays for weeks after the episode aired just to read resumes. That’s what happens when 8.1 million viewers watch you pitch to serial entrepreneur and investor Mark Cuban - they want in on the action.
“Shark Tank helped more with hiring than it did anything else - even more than bringing on users,” co-founder Kasey Gandham said.
The resumes were mainly for Packback’s brand ambassador positions for college students, a cornerstone of Packback’s model. Gandham said his team regularly meets with all their brand ambassadors via Google Hangouts as they spread the word of Packback's on-demand digital textbook rentals on their campuses. The inspiration for this model was Obama for America CTO Harper Reed’s strategy of “using tech to enable your biggest advocates," Gandham said.
File 36349
But Packback’s brand ambassadors are just the tip of the iceberg when it comes to advocates. Packback’s roster of mentors and investors is off-the-charts: Mark Cuban, Howard Tullman (of 1871), Mark Achler (formerly of Redbox) and Rishi Shah (of ContextMedia) are just a few names on the list.
Because these mentors are so hands-on, Gandham said his team “had the good fortune of never having to make a critical mistake.”
But isn’t the Packback team missing the important "fail fast and fail often" part of their entreprenuerial journey? Not exactly, Gandham said. Rather, the Packback team has been able to hit amazing growth marks because they haven’t had to backtrack to fix avoidable mistakes. Thanks to mentors’ guidance, Packback just added their 10,000th user last week (roughly two months after their public launch).
“Not only is the speed of learning vastly accelerated, but they're also actively involved in providing great guidance on major projects we have going on,” Gandham said. “If entrepreneurs can learn from the mistakes of successful people or businesses, you save yourself an immense amount of time in learning.”
Now Packback is adding several hundred users a day, the company is on the cusp of another tidal wave of growth. They are looking to raise a Series A round later this year to expand their digital inventory (which is already at 2,500 titles) and deepen their publisher relations to become a household name, essentially the “Kayak.com for books.”
“Packback offers the textbook publishers new avenues of revenue generation to the majority of students who do not currently buy new textbooks - while at the same time offering students a game-changing new business model of $5 per day digital rental," Achler said. "This is truly revolutionary and reminds me of exactly the same role that Redbox played in making movies more affordable, accessible and convenient to the majority of the American movie watching/loving public.”
With the disruption that Kasey Gandham, co-founder Mike Shannon and founding designer Jessica Gandham (who together launched Packback while at Illinois State University in 2011) are bringing to the $8 billion textbook industry, Packback really has nowhere to go but up - especially with the support of its mentors.
“I see hundreds of businesses and thousands of good ideas, but one thing has never changed: the horse may be great, but you bet on the jockey or jockeys in this case,” Tullman said. “Both Mark Cuban and I agreed that Mike and Kasey have the drive, persistence ‎and passion to make Packback the primary change engine in the textbook industry and that's why we made early commitments of both our cash, but - much more importantly - our time to see their dream become a reality.”

Friday, March 28, 2014

How a rental service could help digital textbooks thrive on college campuses

How a rental service could help digital textbooks thrive on college campuses

Students naturally seek alternatives to the high price of the college bookstore. (Robert A. Reeder/The Washington Post)
Students naturally seek alternatives to the high price of new, paper textbooks. (Robert A. Reeder/The Washington Post)
Only 3 percent of college students use a digital textbook as their primary course material, according to one survey. Even as Amazon sells more digital books than print books, college students haven’t embraced digital textbooks. It’s surprising, given younger generations’ embrace of everything else digital, whether it be smartphones or social media.
One start-up that hopes to change this is Packback.
“We’re a gateway to convert students, which right now have a strong preference for the physical format,” said co-founder Mike Shannon. The start-up received a $250,000 investment Friday from Mark Cuban on ABC’s “Shark Tank.”
Packback rents digital textbooks to students for $3-5 for a 24-hour period. $5 is most common price point. For students who rarely use their textbooks, renting a book for a couple of cram sessions is preferable to paying for a new or used book.
One huge question mark is getting publishers to opt-in. Why would they agree to rentals, where the payoff appears smaller than the full price of a print textbook? The reality of the situation is most students go to great lengths to avoid buying new textbooks.
“They scour online and go to secondary used book retailers. These publishers are losing huge portions of what should be their core revenue,” Shannon said. When this happens, publishers aren’t making any money. With Packback, they can at least recoup some money from a student interested in renting a book. In a pilot test, Packback found a 58 percent increase in revenue for publishers.
There’s also another gain for publishers, expediting digital adoption. Packback’s prices could put digital textbooks in the hands of significantly more students.
The Packback team did the pilot test at its alma mater, Illinois State, last fall. It found that 27 percent of students rented or purchased a digital textbook through Packback. That’s a remarkable increase from the traditional penetration of digital textbooks, especially given that 47 percent of students surveyed already had a textbook when Packback was announced. If that level of interest remains as Packback grows outside Illinois State, the implications could be large for textbooks.
“We’re disrupting the used-book market disruption and paving the way to organic student adoption of the next great learning tech products,” Shannon said. “All the while kicking back significant new revenue streams to learning content providers.”
Packback is now available nationwide, but will have to deliver on deals with publishers. Shannon says it currently has 2,500 titles available, and expects to have about 5,000 in roughly a month. Packback currently has deals with the University of Chicago Press and Sage Publications. Others are being discussed, including McGraw-Hill Higher Education, which took part in last fall’s pilot test.
Shannon can envision further growth potential, such as tracking learning behaviors and providing helpful feedback to students.
Cuban offered a big vision as well, saying on “Shark Tank”:  “If you look at it as pay-per-view for text, then the fact that it’s textbooks now, that’s just a start.” We’ve seen examples of pay-per-use services emerge in other areas, such as ZipCar and Car2Go. Perhaps Packback will be able to catch the growing wave that is the sharing economy, where services are paid for and used in smaller increments.
For now, Shannon and co-founder Kasey Gandham also get to enjoy the “Shark Tank” spotlight, where they were watched by 8.05 million viewers.
“Kids want to be like [Facebook CEO Mark] Zuckerberg. We kind of demonstrated that millions of students are excited about textbooks. That’s never been seen before. It struck a chord with a cultural hit where the focus is being placed on bright minds nationwide,” Shannon said.
(Michael Ansell/ABC)
Packback co-founders Kasey Gandham, left, and Mike Shannon appear on Shark Tank. (Michael Ansell/ABC)

PACKBACK: From Chi to Sharks, It's the Weird Ones that Matter

From Chi to Sharks, It's the Weird Ones that Matter

 
  • 2116 VIEWS
  •  
  • 1 COMMENTS
File 34749
My good friend Kasey Gandham and I showed up on TV screens nationwide this past Friday. By the time the clock struck 9:00CT, over 8 million people had watched us shake hands on a quarter million dollar investment with Mark Cuban. 250+ of those were watching (and cheering) with us inside a place called 1871, the same place I had been sneaking into a year ago just trying to be in the same environment as real entrepreneurs. Family, friends, investors, supporters, and, naturally, a ton of college students joined our team in watching ABC's "Shark Tank". A minute afterwards, Kasey and I took the stage for a conversation with one of our newest mentors, Rishi Shah, to tell some stories about the past two years' adventure. 17 hours later I'm standing in the Chicago Bulls' locker room talking to Derrick Rose, Carlos Boozer, and a host of trainers and organization members who didn't know my name last week (I've been a Bulls "ball boy" for seven years). All conversations revolved around this crazy, yet captivating idea that a few friends and I had in college, which we called Packback. 
So, now that I have your attention (particularly high school and college students). Here's the one thing that I've learned above all: don't ever, ever, be normal. In the end, it's the weird ones that really matter.
     When I first went to college, I wanted to be an entrepreneur. I knew it. But there were so many people that were so much smarter than me who knew that it wasn't a smart path to take, and thus convinced me otherwise. Eventually, I read the Warren Buffett biography, "Snowball", and thought that his job seemed like a fun game. I decided that I would become a financial analyst. In doing so, I read and took notes on all of Ben Graham's riveting "Intelligent Investor" and 'Security Analysis" books, took a class in which a group of students manage a $450 million portfolio for the university, and did everything else I could to learn about the stock market before finally understanding one concrete truth: I was going to be bored as hell in this career. Come senior year (Fall '11), Kasey and I started hanging out with a couple of friends and discussing off-the-wall ideas over a case of beer...
The purpose of this post is to paint a brief picture of the type of people that surround us at Packback, and why the public perception of what "professionally accomplished" looks like is way off. At the end, I'll tell you about how I like to write rap songs, and precisely why it's crucial to my entrepreneurial career that I tell you that. But first, I'm going to tell a bit about four particular individuals who have had an influence on me in the past year. 
Garbage Man Millionaire 
We spent the past summer scrapping our way to Packback's seed round of funding, meeting by meeting with potential angel investors. Along the way, the journey led me to a lake about 40 minutes west of Milwaukee, to meet with an old man by the name of Joe Tate. As a youth, Joe was a sure shot high school football star, and went on to play at Indiana University. Upon graduating college, he didn't know what he wanted to do, and the average job opportunities staring at him simply weren't appealing. He had an uncle with a truck, and a friend with a garbage pickup contract. It was a pretty "crappy" job to say the least, but nevertheless he decided to spend his days hanging off the back of a garbage truck and man-handling trash (the trick, Joe explained, was to extract the garbage even when the negligent residents had chained their pissed off Rottweiler to the can). At night, he learned how business works by walking into sole-proprietor bars and making deals with bartenders to take their trash. His friends thought it was weird he didn't have a regular job. Fast forward twenty or so years and that business went public before selling outright for a cool $1 billion. Joe held onto about 8%. Do the math. The lake we were eating lunch on seemed to be some kind of fairy tale village surrounded by monstrous mansions. He looked at me, after telling his incredibly gritty story, and said "Mike, who the hell wants to live a normal life?" 
Trader Turned Angel (reader discretion advised) 
     With just our energy, and a (very) tentative verbal agreement with one publisher, we were in a bit of a "chicken and egg" dilemma for Packback in the winter of 2013. We didn't have the technology we needed to host digital textbooks, nor did we have any money to build the technology. We were close to a solution with tech-dev accelerator, Dashfire, but the at-cost development expenses were going to run about $10,000. We needed a little bit of cash, or this crazy adventure was going to come to a crashing halt. 
So, in natural form, we cold-called a guy we had met a few months prior, when he was judging the ISU business plan competition and we were invited to give a Packback update. He had long black hair, tied into a pony tail, with grey streaks running up the sides. He spoke with a peculiar focus, staring you straight in the eye with a fiery intensity while discharging a furry of seemingly off-the-wall thoughts. This guy wasn't weird, he was f***ing weird. His name was Alan Matthew. He had made his fortune as a long-time commodities trader, thriving in the pit of the Chicago Board of Trade. Having retired from the pit, his new hobby is that of establishing himself as one of the most active, and daring, angel investors in the Chicago tech startup company. Oh and when he isn't doing business? He skips along between 80+ countries, and spends a particular amount of time on the Amazon River as an accepted member of a tribe of Shaman healers. You know, just the typical stuff they teach you in school. 
After a few more phone calls/emails, Kasey and I ended up sitting in Alan's high-rise Chicago apartment (Kasey was barefoot) on a cold Saturday afternoon in January. After an hour-long heated discussion, Alan slapped down a check for $15,000 on his coffee table and told us: "There. Now go figure this fucking thing out". We went back to work. 
68 year-old Sleepless Rebel 
    As our network grew, we finally scored a meeting with a man considered to be a thing of legend in Chicago. After founding a dozen highly successful startup companies, the 68-year-old Howard Tullman was still sleeping less than a handful of hours a night and working relentlessly on his latest project. He's a trusted and depended-upon professional colleague of nearly every Chicago business tycoon, the mayor, and even former President Clinton, just to name a few. Nevertheless, Howard is as weird as it gets.

In navigating towards our first meeting with him, we had to first walk through a maze of (his personal collection of) eccentric art, before sitting in a crammed office, with walls lined with colorful skate board decks amongst other decorations and a massive TV screen connected to his hyperactive computer. Howard was still in his role as CEO/founder of Tribeca Flashpoint Academy. What was amazing to me, was that with all of the professional and prestigious contacts one could ask for, he was spending his time rocking a T-shirt and a silver mullet, surrounded by students in a media arts academy. Howard himself went to Northwestern and studied law, yet TFA is a school that fosters and encourages the inner creativity of often rebellious students that in many cases were feeling (or truly being) rejected by the standard colleges, never mind the "elite" ones. Howard champions the crazies, the misfits, and the rebels.
It was was one of the most exciting days of the summer when, on July 15th 2013, he wrote a check out to Packback. 
Eccentric Billionaire 
And of course, the footage of how we roped in our latest investor was projected to the masses on Friday night. Not much needs to be said about Mark Cuban. There's nothing orthodox about him at all. In preparing for our "Shark Tank" pitch, I especially enjoyed one line in particular from his book. It was an explanation to why he's participated in such weird activities as "Dancing with the Stars", and taking an obvious risk of embarrassment. Mark said, "When I'm 90, will I smile when I think back, or will I frown and regret not having done it?  ...Success is about making your life a special version of unique that fits who you are. Not what other people want you to be."
...It was with those influences in mind that I sat in an intimate dinner last Thursday, the night before "Shark Tank" aired. The special guest was a seasoned venture capitalist, and current partner at Pritzker VC, by the name of Matt McCall. Matt generously spent the evening sharing tidbits of wisdom in an open discussion with young entrepreneurs. The nugget that struck me the most was a statement he made, and repeatedly emphasized, about "showing vulnerability". Matt's take was that until making yourself totally vulnerable you can never reach your full potential, and can't possibly build truly genuine relationships. Hmm, well that's weird, I thought, and yet began pondering what I could possibly do to make myself entirely vulnerable. The answer was quite clear. 
I developed a habit in high school, wherein I would dump all of my thoughts into a red notebook and create a page-long rap. Not poetry, rap. You know, that three-letter word which sends shivers up your parents' spines. It was a phenomenal exercise, which forced me to think through my present situation a hundred times with each line to find a set of words that fit the evolving puzzle of rhyming statements. When I was done, I always felt better, and would proceed to lock the red notebook away until the next session. Over time, I started getting the hang of it, expanding to multi-syllable rhyme matches, intra-rhymes, and forming stories with it all. At the tail end of college, I decided to try my hand and put a few internal projects into production. I spent about 30 or so hours in a shabby studio, hidden underneath a rotting bridge in Normal, IL, working with a little-known hip-hop producer on this clandestine operation. After all of that, I never revealed the project. It would have opened up an extreme level of vulnerability, and I wasn't ready for that. Plus, I wanted to be a businessman, and vulnerability kills professionalism. Right? 
There's always a limitation. There's always a social constriction or some bullshit reason not to do something. When you're 90 years old laying on your death bed it's all going to seem so minuscule -I think I agree with Mark on that. So count me in with the weirdos. I wouldn't have it any other way. In some apparently precursor tribute to this very revelation, I wrote the following in the winter of 2012. I had just finished reading Walter Isaacson's Steve Jobs biography. I turned the last page, put down the book, and picked up my red notebook… http://www.youtube.com/watch?v=RN8IneOPA4U

Wednesday, May 22, 2013

NICE REVIEW OF STARTUP GRIND CHICAGO SESSION WITH TFA CHAIRMAN HOWARD TULLMAN BY MIKE SHANNON ON BUILT IN CHICAGO


Howard Tullman and Multi-Media's Biggest MIstake

      posted by Mike Shannon
 

        I just had the good fortune of witnessing a Chicago Startup Grind event at 1871 featuring Howard Tullman. For those unfamiliar with Howard, he might very well be Chicago’s all-around top entrepreneur. While currently serving as CEO to Tribeca Flashpoint Academy, his resume of past accomplishments and projects is unmatched. But I won’t sit here attempting to poorly compress all of his wise tidbits into one blog entry. For that, you can check out his Inc. blog, Hindsight, or watch any of the countless video interviews Howard is featured on, such as his recent Tasty Trade appearance. I want to focus on why Howard is who he is, and conclude with what I felt was his most important insight –multi-media’s biggest mistake.   

            Like any illustrious business career, Howard’s started as an 8-year-old “professional magician”. He admittedly became “pushy and bossy” learning how to authoritatively conduct his magic show. “It wasn’t the kids who were the problem, it was the asshole parents” says Tullman. A magician never shares his tricks, but parents don’t like having secrets held from them by an 8 year old kid.  So Howard became bossy.

            Now, years later, after establishing himself as a titan of entrepreneurial endeavors, Howard is brought to speak at events such as this and is given praises by other leaders in the Chicago entrepreneurial scene. We all sit around and talk beforehand and people marvel at “Chicago’s Wizard”. The question always comes up, how do you start your day? Here’s Howard’s day, in a nutshell.
-Wake up at 4:00am (an hour before 5:00)
-Hop on the elliptical
-Begin his daily half a movie viewing (necessary when running a media arts academy)
-By 5:45 he’s consumed his first “course” of media, entertainment & exercise.
-Work an average of 14 hours
-Go home, eat, and start working again

          Not bad for a day’s work. Howard didn’t admit to having “mentors”, but rather a group of people who gave very good advice. The best of which was a guy Howard knew back in his lawyer days – the head honcho at the top NYC firm. Howard asked him advice on becoming successful, and the man replied simply that he works like crazy.
“I asked what does working like crazy mean? He said most people divide their life up into work/recreation/family. He decided that work was his recreation, and then the tiny bit left over was family time. He had a passion for it, he didn’t need to go play 18 holes of golf.”
            Everybody loves startup life, or rather the idea of startup life.  But Howard doesn’t appear to have time for too many daytime Ping-Pong matches. The lifestyle image is more or less an illusion. So why does Howard continue to grind away at (hyper-) entrepreneurial reality?
           
“The motivation is that there’s really a lot of important stuff going on. We have 600 kids [atTribeca Flashpoint], I have to make sure things are as efficient as they can be. I have about 7,000 (collective) employees now, spanning two thirds of the globe. My phone and email doesn’t stop, until I put it aside –which of course is just accruing it all” says Howard.
            His startups add value. More value, as he puts it, than “delivering donuts”.
“It’s a lot easier to wake up in the morning if you really think you’re creating value. …I don’t think I could do it one day beyond where I feel like I’m making a concrete contribution.”

            The event started off mentioning the importance of meeting people and making connections at such events. I fully believe in the value of that and certainly our work with Packback would not have come so far without valued networking. But as I sit here writing, I can’t help wondering whether all the beer chatter efficiently produces adequate value. The speech wrapped up at 8:00. It’s 8:13, and Howard just maneuvered through a line of small talk and snuck out the door like a sly cat. Rather than bask in the crowd's praises, his focus is on a direct track, and it's time to go back to work.
            So alas I arrive at Howard's key takeaway, the big mistake of multi-media. This strikes a cord as we at Packback focus on bringing a direct, affordable product to save college students money amidst a world of “adaptive” multi-media nonsense.
            By the time you’ve made it to the end of this ONE post, I’ve blasted THIRTY random links to you, some of which are totally irrelevant, most of which are layered in other content, and all of which distract you from finishing this small reading task. Perhaps I’m being cynical, but if you made it through these seven hundred or so words without getting whirled into a frenzy of fast-attention content consummation, it’s a near miracle. At the very least I’ve probably put pains on your concentration while fighting the urge to discover what’s beyond that magical blue hyper-link, but in reality I’ve likely lost 80% of the people who started reading this post.
“We’ve lost track of the original goal, which was to tell a compelling story” says Howard.
          That’s it- just tell a compelling story. If you’ve been able to hold your focus through this you are an exception. Howard’s been holding his since 4:00am.  

Total Pageviews

GOOGLE ANALYTICS

Blog Archive