Quality
assurance in a service business happens before production, not after.
Quality
has no fear of time.
Quality
has to be caused, not controlled.
Quality
is a choice that management can make.
Quality
is a race without a finish line.
Quality
is long remembered after cost is forgotten.
Quality
is never an accident; it is always the result of high intention, sincere
effort, intelligent direction and skillful execution; it represents the wise
choice of many alternatives.
Quality
is never an accident; it is always the result of intelligent effort.
Quality
is never your problem. It is the
solution to your problem.
Quality
is no longer a critical determinant in a buying decision.
Quality
is not an act. It is a habit.
Quality
is remembered long after price is forgotten.