Quality assurance in a service business happens before production, not after.
Quality has no fear of time.
Quality has to be caused, not controlled.
Quality is a choice that management can make.
Quality is a race without a finish line.
Quality is long remembered after cost is forgotten.
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.
Quality is never an accident; it is always the result of intelligent effort.
Quality is never your problem. It is the solution to your problem.
Quality is no longer a critical determinant in a buying decision.
Quality is not an act. It is a habit.
Quality is remembered long after price is forgotten.
Radical Obsolescence-Not Evolution.
Rage, rage at the dying of the light.
R: It’s not about intimacy; it’s all about the immediacy of the advice. No one has his ear except those he reaches out to from time to time. (MA)
Raise the ante of effort and concentration in order to clear your mind of trivialities.
Rapport is no substitute for credibility.
Rat in a draw.
Read between the lines.
Read less, know more
Ready and able at any moment to sacrifice what we are for what we could become.
Real antagonism is based on love, a love that has not recognized itself.
Real art is communal and active.
Real artists ship.
Real insight comes from outside.
Real knowledge is to know the extent of one’s ignorance.
Real power is when you’re doing exactly what you are supposed to be doing, the best it can be done.
Reality is okay, but as a lifestyle, I find it too confining.
Reality is something you rise above.
Reality seems valueless by comparison with the dreams of fevered imaginations; reality is therefore abandoned.
Reason can be the ultimate defense mechanism.
Reason has nothing to do with it. I'm a scorpion, it's my character.
Reasons and excuses are made up because the realities are just too painful. (B. Diller)
Nighttime: Reflection; Hope; Longing and Guilt
Refusing to accept things as they are – overcome the daunting power of the status quo
Refusing to look at unpleasant facts doesn’t make them go away.
Regret for the things we did can be tempered by time; it is regret for the things we did not do that is inconsolable.
Regulation lags innovation.
Reinforce success, abandon failure.
Relationships, and life, has limits and possibilities.
Relationships that do not end peacefully do not end at all.
Relief is the largest reaction that I have to a project that’s well received. I don’t celebrate. I don’t have victory parties. I simply feel relief.
Religion causes as many problems as it solves.
Relaxing does no good if you feel guilty about it.
Release early, release often.
Religion is only the most refined version of human ignorance.
Religion poisons everything.
Rely not on the teacher, but on the teaching; rely not on the words of the teaching, but on the spirit of the words; rely not on theory, but on experience.
Remember that silence is sometimes the best answer.
Remember the distinction between contribution and commitment. Take the matter of bacon and eggs. The chicken makes a contribution. The pig makes a commitment.
Remember: there are always other jobs.
Remember to live.
Remember, where there is no solution, there is no problem.
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Remember your past mistakes just long enough to profit by them.
Renewals are business, terminations are personal.
Renown requires deeds.
Repetition is critical for memory.
Resentment is like drinking poison and waiting for the other person to die.
Resistance to Redmond is not futile – it’s just too often feeble.
Respect in yourself the oscillations of feelings: they are your life and your nature; a wiser one than you made them.
Respond, don’t react.
Responses to threats and unpleasantness are faster, stronger and harder to inhibit than responses to opportunities and pleasures.
Responsibility: tension between weight and opportunity.
Responsibility is proportionate to opportunity.
Restraint and mercy were always strangers to me.
Retail is detail.
Revenge is sweet.
Reverence of selfishness.
Reverse Pyramid of Knowledge
Reverse Roadmap. Plan backwards. Set your goals and then work backwards from them to see how to achieve them. You may determine that there is NO path to get you there.
Revolutions are never instigated by men of action, but by men of thought.
Rich enough to have never touched an appliance.
Rich man’s war, poor man’s fight.
Ride the horse in the direction that it’s going.
Riding a bike: If you’re moving, however slowly, you don’t fall down. But if you try to stand still, you fall.
Righteousness doesn’t stand a chance against the imagination.
Rigs, rednecks & royalties - cowboystan
Rings and jewels are not gifts, but apologies for gifts. The only true gift is a portion of yourself.
Risk is a randomness whose probability can be determined. Uncertainty implies unknown and perhaps unknowable probabilities.
Rituals are critical and necessary forums for us to express emotions and feelings that we could not otherwise do.
ock ‘n’ r oll
can’t change the world, but it can change a person and that’s as good a place
to start as any.
ock ‘n’ r oll
c omes d own
t o myth – there are n o facts.
ock ‘n’ r oll
is an attitude, it’s n ot a musical f orm of a
strict s ort. It’s a way of d oing
things, of appr oaching things. It’s a way of
living y our life.
Rough work, honorable or not, takes the life out of us.
Rouse tempers, goad and lacerate, raise whirlwinds.
Routine is a link with the past.
Routinization of anything is self-immolating. It deadens alertness, attentiveness, imagination, energy and reaction time.
Rudeness is better than any argument; it totally eclipses intellect.
Rules cannot take the place of character.
Running a company based on market research is like driving while looking in the rear view mirror.
Running around like a lost dog at a meat market.